Harley Davidson® of Jamestown
1951 E. Main Street, Falconer, NY 14733

716.484.0113
Read Testimonials

Read Testimonials

★★★★★

9/5/18

I was on a trip when my starter crapped out in Bradford Pa. I called to find out if they could help me, and they were all over it!! They came to Bradford and picked me up, put the bike in right away and got me back on the road. From the first call to heading out was 4 hours, and the cost was minimal for what they did for me - I can't recommend them enough!! Thanks for the excellent service!!

Dave Stoneham, Shelburne, ONTARIO CA


★★★★★

6/23/18

Morgan & Matt were great to deal with on the purchase of our new bike , very friendly , helpful and courteous . They did everything they could to make us feel we were getting the best deal for our money , from a good trade in value to finding the bike we were looking for and within the price we were looking to spend . Thanks again ! Jim & Joan

Jim Joan Perkins, Delevan, NY


★★★★★

10/19/17

We were recently in your store and the two ladies in motorclothes are most courteous, helpful and happy dispositions we have encountered at any H-D dealership from here to the south or to the west.

Russ Anderson, Cochranton, PA


★★★★★

10/19/17

We were recently in your store and the two ladies in motorclothes are most courteous, helpful and happy dispositions we have encountered at any H-D dealership from here to the south or to the west.

Russ Anderson, Cochranton, PA


★★★★★

9/6/16

Put 177 miles on my new bike today. Absolutely love the ride, handling and power. Harley hit this one out of the park. When I moved from the 2010 to the 2014 I was impressed, the 2017 Milwaukee 8 is in a whole different dimension. Absolutely no motor noise at all, almost like I'm on a different brand, no names mentioned, but the exhaust note with the Screaming Eagle pipes give it great tone. I am sure glad I waited for the new models, well worth the wait. Now I feel a fall trip is necessary. Thank you for all you did to put this deal together.

Marty Bova, Mayville, NY


★★★★★

8/31/16

We were travelling back from Yellowstone Park and stopped at your dealership to purchase a poker chip and view your inventory. We had an incident in your parking lot and Brad helped us out and got us back on the road so we could get back home. Cannot thank Brad enough! Service was the best we have received at any Harley dealership! Much appreciated! Ron & Donna, Thunder Bay, ON

Ron Carroll


★★★★★

4/8/16

I had never ventured that far down state to go to an HD Dealer but after looking for a second bike online I found a great deal at Jamestown HD I must say I am very impressed with all the staff at Jamestown HD. Not only is the bike immaculate, fully serviced it also has a quick disconnect battery lead. When discussing how and when I could pick the bike up Morgan checked their delivery schedule and told me if I could wait till next week they will be in my area and will gladly drop off my bike. WOW way above and beyond great service, beyond my expectations. I AM IMPRESSED!!!! I highly recommend this dealership if your looking for a new or used Harley. After meeting all the staff signing all the paperwork and paying for the bike Morgan set up a delivery time on my day off next week. FANTASTIC!!!! THANKS JAMESTOWN HARLEY-DAVIDSON A happy customer Lou

Lou Sherry II, Niagara Falls, NY


★★★★★

2/14/16

I usually don't write reviews, but I had such a great experience with Jamestown Harley-Davidson, I felt compelled to do so.Jamestown Harley-Davidson has a truly awesome staff, I bought a new 2016 Electra Glide Ultra Classic in January 2016 Brian Reid was fantastic, I live 70+ miles from Jamestown, so communication thru phone calls and emails was extremely important to me and the entire process was outstanding, Brian offered a very fair trade for my current Harley. When I finally visited the dealership the staff took their time and helped me tailor my new Harley, from Troy in sales to Ed in the parts department combing thru the parts book helping me find exactly what I wanted.The financing was seamless Kayla in the finance dept. explained everything in detail and was truly helpful.Because it being January Jamestown Harley even delivered and picked up my trade, again the entire process was easy and seamless.Thank You Jamestown Harley for my new ride.. Looking forward to Spring!!!!…

Greg Wraight, Attica, NY


★★★★★

2/12/16

I started dealing with Dave in 1975, shortly after he opened his dealership. I was riding a 1962 FL at the time. I bought a 1985 FLT from him in the fall of 1987, and still have it today. Dave and the crew did a great job of keeping me on the road. Thank you Dave, Brian, Kevin, and Ed for everything you did to keep my riding experience a positive thing.

James Vantine, Kane, PA


★★★★★

9/19/15

My wife and I were on a ride up to Ithaca when I discovered I had forgotten to bring along the key to my 2005 Electra Glide. I called JHD from the road about a replacement key and adjusted our route to stop by. The service department took care of providing me with a spare key for no charge. Super cool to have HD help out there that's usually along the route(s) chosen for my rides. Thank you guys!!

Jay McLeod, Franklin, PA


★★★★★

5/16/15

Tim Jackson, Jamestown, NY


★★★★★

4/17/15

World class dealership… "nuff said"

John Gilfert, Olean, NY


★★★★★

4/17/15

I still get discouraged on the prices of HD clothing and other stuff. I would think if you could lower yer prices, you may find sales go up! I know many people who do not buy HD products cuz of cost.

Can't say enough about friendliness, greeting, and a warm fuzzy feeling I get every time I come in!

Service customer service is getting much better! Very pleasant and fun experiences with yer dealership!

Thanks for all you do!

Jeanne Christoferson, Bemus Point, NY


★★★★★

4/17/15

Been part of the family since 88.great place TO buy a Harley..

Skip Helfferich, UNION CITY, PA


★★★★★

4/17/15

By the way I made it home on scratched. WHAT A CLASS ACT, I mean it, from the start to the finish I ran into pleasant, helpful people. To make and seal the deal over the internet and phone when I could not come close, face to face, near my home is testament enough. Troy ty, and all involved Brian, the grand daughter that picked me up at my hotel, the finance lady, the lady in the store and generally all that I came face to face with in the dealership smiling and helpful. OMG what a ride home to the Utica area only 2 stops and I could walk when I got home what a ride ty ty ty HAPPY 40TH and from my experience should be at least 40 more

Tom Bechard, Ilion, NY


★★★★★

1/6/15

Summer can't come soon enough!

Gerald Vandermark, Cyclone, PA


★★★★★

9/19/14

I was in market for new ride, been to three dealers before going to HDJ after seeing a ride of interest on their web site. The atmosphere and appearance of dealership was very inviting.

The attention and discussion I had with Troy about my potential trade and the bike of interest was a delightful experience.

After purchase, meeting the staff was extremely helpful.

The added bonus is finding a very energetic HOG chapter who are active and inviting.

I had to ride 80+ miles, and pass three dealerships to get here. I would do it again in a heartbeat to repeat the experience, and recommend to all in market to visit HDJ prior to buying elsewhere.

Jerome Mazurkiewicz, Amherst, NY


★★★★★

6/22/14

My husband just bought his 3rd Harley from Matt. We have gone to other Harley dealerships, but continue to keep coming back to the Jamestown one because of the great people and hometown feeling of the Jamestown store.

-Anonymous


★★★★★

6/22/14

I have bought 3 different bikes at the Jamestown dealership, all 3 times I've walked away very happy. Each time I have dealt with Matt who prides himself on getting just the right bike in terms of feel and price. The entire staff in Jamestown should be commended for their outstanding work and I am thankful for the time and effort they put in to help you in whatever way you need. Jamestown Harley will always have me as a loyal customer. Thanks for every!

Ed Cockburn, Hamburg, NY


★★★★★

5/24/14

Let me tell you I have dealt with many dealers in my day, Jamestown Harley-Davidson has out done them all on every level . From sale , parts , merchandise no one holds a candle to them. The facility is the nicest I have been to. I made a one hundred twenty mile ride passing other Harley dealers to buy from Jamestown Harley-Davidson and I will do it again. Thanks to everyone that was involved with my purchases, Everyone gave their all, I will not forget this and I shall return in the future. Ride on and Thanks again .

David Thompson, Templeton, PA


★★★★★

5/7/14

Most Harley dealerships I've been to are good, a few not so good, and some have been exceptional. Jamestown Harley is one of the exceptional dealerships. The owner Brian Reed and the entire staff makes one feel they're not only a part of the Harley Family but also a part of the family at the dealership. From the minute you call and until you leave the dealership provides that hometown treatment no matter where your from. Believe me, I'm a very finicky(pain in the a--) customer,just ask Joe in sales. I strongly urge anyone who has never been to Jamestown Harley to stop in and see for yourself, you won't be disappointed. Greg Hite, Fredonia, NY

Greg Hite, Fredonia, NY


★★★★★

3/17/14

Jamestown Harley is the place to go to buy a new or used Harley-Davidson motorcycle! Matt and the gang helped me into now my second Harley and I couldn't be more pleased with how i have been treated. No matter how far away I will always come back to Jamestown to buy my motorcycles… Great sales Great service and Great people!!!

Stefan Fesenmyer, bradford, PA


★★★★★

2/24/14

Always a great place to stop in and shop when out for a ride. Everyone makes you feel welcome. Love the special events HD of Jamestown has!!!

Michele Allen, Irvine, PA


★★★★★

2/24/14

Have had them do service on my harleys since 2003. They have always got me in quickly for service. Had excellent service from the parts dept. Excellent service from the clothing dept. Beth always has time to ask how myself wife and family are doing.

Kevin Allen, Irvine, PA


★★★★★

2/4/14

Harley of Jamestown has always been great! I love how when I walk in, you feel like family!

Sierra Allen, Pittsfield, PA


★★★★★

2/3/14

I have been riding street bikes since 1973 and purchased my first Harley-Davidson in 2010 from Jamestown Harley-Davidson. The only Harley I really wanted was an Electra Glide. I found the perfect bike while on a charity ride that had a stop at the dealership, a 2006 Electra Glide Classic. I have ridden this motorcycle more in four years that what I had ridden over the previous 30. Their sales and service are over and above any dealership I have ever visited. They truly make you feel like you are part of the H-D family. I have also joined the local HOG chapter they sponsor. I have met more friends, and had more fun riding with this group, than I ever have had in my 40 years or riding. I buy all my parts and accessories from JHD, and always take it there for service. The service guys are great, and go out of their way to help you get back on the road. When it is time for a new bike - Jamestown Harley-Davidson - the only place to go!

Tom Nuss, Allegany, NY


★★★★★

2/2/14

As a Lady Rider I spend a lot of time at the dealership. Either going on a scheduled or a spur of the moment ride. Everyone at the dealership makes you feel welcomed and some have become good friends. This past year walked in to get a part for my '06 Deluxe and ended buying a '14 Street Glide from Morgan. (Thanks Duane). All the years I have gone into the dealership there is no pressure to purchase anything, When the time is right they are there. Thank you to all of you for the smiles and the "hello's". You truly have welcomed me into the "Family of HD".

Celeste HORTON, MAYVILLE, NY


★★★★★

2/2/14

Have spent many summers at your dealership on my 2003 Road King. This spring saw a 2012 Road Glide that I fell in love with. Talked with Matt in sales (and Duane in Parts) and it was mine in no time at all. Everyone at your dealership makes you feel part of the "Family". Thank you HD of Jamestown!

Paul HORTON, MAYVILLE, NY


★★★★★

1/30/14

My wife and I have had many interactions with the entire Jamestown Harley Family through service work and parts/accessories purchases. Beth in MotorClothes is always there to welcome us back and assist us with any purchase we are making. Thanks for the great experience every time we are in!

Chad Allen, Pittsfield, PA


★★★★★

1/29/14

I have purchased two bikes so far at JHD; one used and one new. I received the best deal on my trades and was dealt with professionally. When buying my first bike, Joe took the time to explain the models and help me decide which would be a good starter for me-it ended up being an '05 Dyna Custom. When the Switchbacks came out in 2012, I fell in love w/the look and again went to see Joe. JHD was well over other local dealerships in their offer on my trade ins. The entire staff and service dept are very helpful, friendly and professional. I would suggest anyone looking to purchase, look there first-I don't think you'll deal elsewhere!!

Marlene Clawson, Evans, NY


★★★★★

1/22/14

I have been with Jamestown for almost 2 decades now and would never go anywhere else. I live in Erie and drive out to Jamestown for anything I need no matter how small. Brian and his family/staff have always treated me and my family as one of their own. I can tell you it's not a sales gimmick nor any ploy to get your business they truly care about everyone who walks through that door. The list of employees that work there that deserve recognition is too long to type out here but they are all exemplary in their knowledge and just how they are willing to always go that extra mile for you. Thank you for everything you do!!!!

Brian Lock, Waterford, PA


★★★★★

1/18/14

Great place to buy and have service work completed. Bought a 2013 Road Glide there and the sales rep (Morgan) was very knowledgeable and not pushy. The price was fair and he was very helpful with my list of add-ons. The service department is very easy to work with. Appointments are made quick and the work is completed with pride. I have spoke with many people before and after my purchase and I have never heard one complaint about H-D Jamestown. Every person was 100% positive concerning service and sales. I live 28 miles from a Harley dealer but drive 62 to Jamestown due to their customer service in all departments. Definitely will return and give them all of my business. Highly recommended!

Doug Yetzer, Ridgway, PA


★★★★★

1/18/14

I purchased a 2014 street glide and had a wonderful experience dealing with the dealership. I found them to be very knowledgeable and helpful throughout the entire process. one of the things I really appreciated was how fair they were in regards to my trade in. Jamestown Harley-Davidson is one one of the best dealerships I have ever dealt with. I wouldn't hesitate to recommend them to anybody I know. so in closing thanks Jamestown Harley.

-Anonymous


★★★★★

1/17/14

I will never use another dealership! I love the people at Jamestown Harley. I walked in a few years in 2011, just browsing to see what inventory they had, and such. I was met at the door by Brian. He answered every question I had I was so impressed with the attention and the time spent with me that I custom ordered a new 2012 Sportster. Order the process of having the bike build, I was able to email Brian with a list of accessories I wanted added. The whole prices was smooth and I felt very cared for. Even now, everytime I have a technically question, I get nothing but honest great assistance. The women in the MotorClothes department are always friendly and helpful. Justin in the service department has always been great, they also helped repair my dad's 1972 bike that happened to break down there for no charge. This is the only dealership that respects me as a woman ride and gives me the same attention and customer service as the men riders. My Ike's is also well cared for when I store it in the winter. The drive is sort it for me to get such great service.

Suzanne Pike, Buffalo, NY